Terms & Conditions — Cruises by Jess
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Terms & Conditions

Effective Date: June 19, 2026  ·  Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel

Welcome to Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel ("Jessica Nielsen Travel," "Company," "we," "our," or "us"). These Terms and Conditions govern your access to and use of www.jessicantravel.com and any travel consultation, itinerary planning, booking assistance, travel advisory, customer support, SMS communications, and related services offered by Jessica Nielsen Travel.

By accessing our website, submitting a consultation request, completing a contact form, scheduling an appointment, opting into SMS communications, or otherwise using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of our website and services.

Section 1

Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions.

Section 2

Description of Services

Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel is an independent travel consulting and advisory business that provides:

  • Travel planning services
  • Travel consultations
  • Destination recommendations
  • Custom itinerary development
  • Booking assistance
  • Vacation planning
  • Cruise planning
  • Group travel planning
  • Travel-related support services

Jessica Nielsen Travel acts solely as an intermediary between clients and travel suppliers. We may facilitate bookings through independent third-party suppliers including but not limited to:

  • Airlines
  • Hotels and resorts
  • Cruise lines
  • Tour operators
  • Vacation package providers
  • Transportation companies
  • Travel insurance providers

Jessica Nielsen Travel does not own, operate, control, or manage any supplier and is not responsible for the acts, omissions, products, or services of any third party.

Section 3

Travel Advisory Disclaimer

Travel involves inherent risks that may include illness, injury, accidents, weather disruptions, transportation delays, governmental restrictions, political instability, natural disasters, and other unforeseen events.

Clients are responsible for reviewing applicable travel advisories, health notices, destination requirements, and government guidance before departure. Jessica Nielsen Travel makes no guarantees regarding the safety, accessibility, suitability, or availability of any destination.

Section 4

Supplier and Third-Party Provider Disclaimer

All travel products and services are provided by independent third-party suppliers. Jessica Nielsen Travel acts solely as an independent travel advisor and booking facilitator. We shall not be liable for:

  • Supplier insolvency
  • Schedule changes or cancellations
  • Delays or overbookings
  • Service interruptions
  • Personal injury or property loss
  • Lost baggage
  • Supplier negligence or bankruptcy
  • Acts or omissions of third-party providers

All travel services are subject to the terms and conditions of the applicable supplier.

Section 5

Booking Policies

Travel reservations are not considered confirmed until accepted by the supplier and payment has been successfully processed. Prices, availability, supplier policies, and promotions may change without notice until confirmed.

Clients are responsible for reviewing all travel documents, confirmations, invoices, and itineraries immediately upon receipt and reporting any discrepancies.

Section 6

Payments and Fees

Certain services may require consultation fees, planning fees, deposits, supplier payments, or administrative fees. Unless otherwise stated in writing:

  • Consultation fees are non-refundable
  • Planning fees are non-refundable
  • Service fees are non-refundable
  • Supplier charges are governed by supplier policies

Clients authorize approved payment processors to charge the payment method provided for authorized purchases and fees.

Section 7

Cancellations and Refunds

Cancellation policies vary by supplier. Refund eligibility is governed by the applicable supplier's policies. Jessica Nielsen Travel does not guarantee refunds for canceled reservations, unused travel arrangements, or interrupted travel.

Any supplier-approved refunds may require several weeks or months to process. Planning fees, consultation fees, and administrative fees are generally non-refundable.

Section 8

Travel Insurance Recommendation

Jessica Nielsen Travel strongly recommends that all travelers purchase comprehensive travel insurance before departure.

Travel insurance may provide coverage for:

  • Trip cancellation and interruption
  • Medical emergencies and emergency evacuation
  • Travel delays
  • Lost baggage
  • Supplier insolvency

Clients who decline travel insurance assume responsibility for any resulting financial loss.

Section 9

Customer Responsibilities

Clients are responsible for:

  • Providing accurate information
  • Reviewing travel documents
  • Verifying booking details
  • Meeting payment deadlines
  • Understanding supplier requirements
  • Following applicable laws and regulations
  • Obtaining necessary travel documentation

Failure to fulfill these responsibilities may result in cancellation, denied boarding, denied entry, or additional costs.

Section 10

Passport, Visa, and Entry Requirements

Clients are solely responsible for obtaining and maintaining:

  • Valid passports
  • Required visas and entry permits
  • Vaccination documentation
  • Customs documentation
  • Travel authorizations
  • Any destination-specific requirements

Jessica Nielsen Travel is not responsible for denied boarding, denied entry, deportation, penalties, fines, or losses resulting from inadequate travel documentation.

Section 11

Limitation of Liability

To the fullest extent permitted by law, Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

  • Travel disruptions or supplier actions
  • Personal injury or property damage
  • Missed flights or missed connections
  • Government actions or weather events
  • Force majeure events

In no event shall our total liability exceed the amount paid directly to Jessica Nielsen Travel for services.

Section 12

Force Majeure

Jessica Nielsen Travel shall not be liable for delays, interruptions, cancellations, or failures resulting from events beyond our reasonable control, including:

  • Natural disasters, hurricanes, and floods
  • Pandemics and epidemics
  • Government actions and labor disputes
  • Civil unrest and terrorism
  • Transportation failures and severe weather conditions
Section 13

Intellectual Property

All content on www.jessicantravel.com, including text, graphics, logos, branding, photographs, designs, and materials, is owned by or licensed to Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel and protected by intellectual property laws. Unauthorized reproduction, distribution, modification, or use is prohibited.

Section 14

User Conduct

Users agree not to:

  • Submit false information
  • Violate applicable laws
  • Attempt unauthorized access to systems
  • Interfere with website functionality
  • Use the website for fraudulent activities
Section 15

Indemnification

You agree to indemnify and hold harmless Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel, its owners, contractors, employees, affiliates, and representatives from any claims, liabilities, damages, expenses, losses, or legal fees arising from your use of the website or services.

Section 16

Dispute Resolution

Any dispute arising from these Terms shall first be addressed through good-faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in the State of Texas, except where prohibited by law.

Section 17

Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of Texas without regard to conflict-of-law principles.

Section 18

Modifications to Terms

Jessica Nielsen Travel reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on this website and become effective upon posting.

Section 19

SMS Communications

By voluntarily providing your mobile phone number and opting in, you consent to receive SMS messages from Jessica Nielsen Travel relating to:

  • Consultation reminders and appointment confirmations
  • Booking updates and itinerary information
  • Travel alerts and customer support
  • Promotional communications (where consent is provided)

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. Consent is not a condition of purchase.

Section 20

Contact Information

Jessica Nielsen Consulting d/b/a Jessica Nielsen Travel